A Little About our Awesome Company:

Behavioral Innovations (BI) was founded in 2000 around a passion for helping children with autism.  Since that time, BI has developed numerous center-based programs across multiple states and has become a premier choice for treatment.  With a commitment to evidence-based interventions and behavioral supports, BI has changed the lives of children and families by delivering the finest Applied Behavior Analysis Therapy available for childhood intervention.

BI’s vision is a community in which all children achieve their full potential.

The company strives to be trusted by clients, a valued partner in the community and creators of positive change. BI accomplishes its vision by providing client-centered, evidence-based behavioral therapy for children with autism in a nurturing learning environment.

Your Work and How You’ll Make a Difference:

Fast-growing healthcare company seeking a Clinical Practice Office Manager/Administrator to ensure our center operations run smoothly!

Our Center Administrators (CA) are passionate individuals who think outside the box, enjoy working in a fast-paced environment, and push the envelope to support all daily operations. The CA is responsible for new hire oreintation, hiring and performance assessments of all treatment center staff, except our BCBAs. In order to ensure our clients schedules are being forecasted appropriately our Center Administrators will block the schedules out a month in advance for our staff and clients. Due to our individualized 1:1 center-based services the staffing element of this role is extremely critical to ensure we have appropriate staff to be paired with our clients.

At Behavioral Innovations we pride ourselves for always putting our clients first and want ABA advocates who will ensure our kiddos and families are receiving quality services. As the Center Administrator you will greet everyone who enters the center and communicate with staff and parents routinely, regarding schedules and client's changing needs. You will ensure the treatment center programs and clinical services are following HIPAA compliance, including state and national standards. The CAs work closely with our Board-Certified Behavior Analysts (BCBAs) in the evaluation and development of existing and new therapy services. Our treatment center hours of operation are Monday-Friday, 8am-6pm.

You will foster a culture that is Caring, Accountable, Collaborative, and Family Focused.

What we are looking for!

• Bachelor’s or master’s degree in business, health care administration, or related field
• 1-3 years of experience providing administrative support in healthcare or related field
• Medical billing/coding experience – preferred
• Willingness to learn – understanding of P&L, AR/AP, billing disputes, and collections
• Quality Customer Service - outstanding verbal, written, and presentation skills
• Strong skill in decompressing intense situations
• Exceptional leadership skills and time management skills
• Passionate about clinical quality and can ensure best practices
• Ability to handle multiple projects simultaneously while delivering continuous results
• Superior organization, prioritizing, and self-motivation skills
• Flexible with schedule to accommodate for business needs
• Travel required up to 10-15%

Why Choose Behavioral Innovations?

• Collaborative and Team-Oriented work environment
• Competitive Salary + Annual Incentive Bonus
• Work-Life Balance (generous PTO and paid holidays)
• Outstanding Medical Benefit plan options: low co-pays, tele-medicine, and low-cost prescriptions
• Dental/Vision plans, Flex Spending & Dependent Care account
• 401K (eligible to participate within 30 days of start date)
• Group Life, Accidental Death, Voluntary Life & Short-Term Disability options
• Ongoing Professional & Career Development
• Join a fast-growing organization expanding ABA services nationwide
• A chance to make a meaningful impact on the life of the children served and their families
• Treatment center hours of operation are Monday - Friday, 8am-6pm.
• Our Pledge to Service holds us accountable to safety and health during COVID-19

• Medical, Dental and Vision

• Health and Dependent Care FSA (Flexible Spending Account)

• Wellbeing Program

• Voluntary Short-term Disability

• Company paid Long-term Disability, Basic Life and AD&D

• Voluntary Life Insurance

• 401K

• PTO

Our Pledge to Service

Behavioral Innovations will hold ourselves ACCOUNTABLE to safety and health:

• Ensure the highest standards of workplace safety to meet, or exceed the Centers for Disease Control guidelines for virus containment:
• BI will protect our clients by complying with the most up to date recommendations set forth by the CDC and WHO, as well as the BACB.
• BI will protect staff members, their families and our communities to the best of our ability while continuing to provide essential services.

Behavioral Innovations will not operate business as usual, but will make the following key structural changes based on the CDC and WHO recommendations, to fulfill our FAMILY Focused values: 

• Refer to professional and accreditation entities when making decisions regarding essential and nonessential services.
• Prioritize team member safety by complying with all current CDC guidelines.
• Practice the appropriate, essential and prudent use of PPE.
• Communicate frequently by providing all employee Town Hall meetings to share updates, changes in center protocols and strategic initiatives to cover the safety and health of our team members and families.

Be a Center Administrator at Behavioral Innovations.

Where Potential Thrives.